he world of e-commerce is evolving faster than other retail channels. Reports claim that 78 percent of all e-commerce traffic and 66 percent of orders were on mobile devices, not desktop computers. The numbers haven’t shown any signs of slowing down during or post the pandemic. When it comes to retail, the tomorrow is indeed online, and significant transformation is on the horizon.
The Covid-19 pandemic has resulted in customers changing how they shop and are preferring e-commerce portals for their purchases. We can conclude that the Covid-led disruption has driven the acceleration towards a more digital way of life.