Reimagining the Technology Operating Model for Retail

Cropped shot of female cashier staff standing and working with POS or point of sale machine at counter in supermarket.

he world of retail has undergone a massive disruption in the last few years. In the fast-changing and challenging environment that the pandemic created, retail companies have had to react to the changing dynamics of customer behavior, evolving market forces, a non-traditional workforce, and above all systemic change brought about by new technologies, startup disruption, and a huge infusion of funds to invest in the latest that technology has to offer. While most retailers were quick to embrace new technologies, and change their strategy and business models, many of them were slow to revamp their operating models. 

To make a transformation successful, organizations need to align their strategies with business realities that call for changes in operating models. This article explores the core components of an agile, resilient, and future-ready technology operating model for retail.



About Author

Leave a comment

Your email address will not be published. Required fields are marked *

You may also like


Information Technology Shares Edge Lower

Information Technology stocks were trading in red, with the S&P BSE IT Sector index falling 749.55 points or 2.65% at
Business Expansion Digital Transformation IT New Developer

Netflix mulls launching cloud gaming service, days after Google shut its own

Netflix VP-Games Mike Verdu announced that the company is opening a new gaming studio in California led by Chacko Sonny,
Wordpress Social Share Plugin powered by Ultimatelysocial
error: Content is protected !!